A few days ago, one of my three faithful readers sent me a note.
I’ve been following your City of Heroes blog for some time, and wanted to pick your brains on the RP SG that I’ve been invited to run on Virtue. The SG in question was once a fairly strong SG with lots of players and a rich RP environment, but attrition in leadership coupled with poor recruiting (and other dramas) has lead to its considerable decline in the last six months. The current status is that the SG is basically dead, but has a ton of prestige and a long history. My goal is to reverse its fortunes in relative short order.
The person (who will remain nameless, since it was sent off-list) then proceeded with the brains-picking.
Now, I’m not sure I’m best qualified on the subject. Yes, I’ve done tabletop RP games, and PBeMSs, and, yes, I’ve both played in and run an RP Supergroup in part of an RP Coalition.
On the other hand, the Consortium of Justice was very intentionally an “RP Lite” group (this should be fun, not work), and, of course, the RP Coalition which I was a leader in managed to blow itself up quite nicely over a series of Unfortunate Dramatic Events. So my quals here are a bit sketchy.
That said, I’m a manager in real life, so I’m either qualified to talk about group management, or else am an expert at sounding like I am. So here’s what was asked and what I wrote, just for the record, and to stir up some conversation. I’ve edited it slightly to untangle some of the email thread.
(Ironically, Doyce was just posting about “guild drama,” whence the amusing graphic below. And I suspect a lot of what I write here applies not just to CoX, but to LotRO, WoW, etc.)
Have you ever run an RP SG? Have you ever been in one? What were the qualities that made it successful?
Though I enjoyed doing RP stuff in CoX, I was (and am) too much of an alt-fiend to get tooooo much into the full-time RP character. My goal was to always speak in character, drop some interesting hints about my character in conversation (and follow up with same when someone chose to pull on the threads), and to have a good time. We were one of the “Light RP” groups in the Coalition.
But in the RP groups and the aspects of the Coalition that worked well, hmmmm …
- Strong leadership.
- Group events/activities (to allow for RPing). A feeling of *community*
- A willingness to have *fun*. It can’t be all drama llamas, as much as some folks will try to make it so.
- Utter ruthlessness at booting folks who tear down the fabric of the community. Being nice and hoping they’ll be nice too usually meant that problems got worse, not better. If it were to be done, ’twere best done quickly. And be open about what happened and why, and note that it’s not open for argument.
- Utter openness and honesty from the leadership. As much as desires for confidentiality and privacy may seem important, nothing can get a group divided against itself than the sense that the Leaders Are Keeping Secrets. Especially if they’re kvetching about the players behind their backs.
- A leadership that sets an example (leads) by being around a lot, and offering to play with other SG members when they get on, esp. new ones. Nothing kills an SG faster than it becoming a clique of leaders who simply invite folks in to build a nice base. A part of that is usually having (at least for the leaders) some lower-level alts to be able to shift to.
- [Added] People come and people go. Don’t get desperate about forcing the former and avoiding at all costs the latter. It will lead to bad decisions. If it’s a good group, people will join, and stay, If you are too eager to bring folks in, or too eager to appease them from leaving, you’re making compromises that will come back to haunt you.
In short, I think a strong RP SG operates about the same as a strong SG in general, except that some extra care needs to be taken to foster that fragile suspension of disbelief that makes the RP stuff work.
Hmmmm, what else? Themes are good. Some of the better RP SGs had a strong theme or story behind them, and one that drove their “events.”
I’d add in [I did not in the original of this] an in-person, in-character interview for RP groups. If the person can’t RP an SG interview, they won’t do a good job later on. And it gives the leadership a chance to see if the RP concept will actually work with the SG.
CoX is an interesting game in that it still has a relatively strong user base, based on the fact that it’s a superhero MMO where none existed previously. Do you think that SG declines are occurring in general, or do you think that there is room for another RP SG in the world?
Hard to say. Certainly overall CoX population is down. Virtue is a good server for this simply because it has a large population. I’ve been invited to some SGs, but the populations have never been such that there were ever many people around. And my own interest has, honestly, faded enough that I don’t feel the need or have the time to be dedicated enough to be a good, contributing SG member. Alas.
That said, I think there’s always a place for a good RP SG in any world worth playing in. 🙂
I’ve run many organizations before in many games, so the “business” side is familiar to me. The challenge in this one is to run a heavy RP organization and to revive a dormant brand, as it were.
It might be interesting to advance the “story” around the revival of the “brand” for the characters, new and old. In other words, how is it in Paragon City that the Ultra Corps is suddenly being revitalized, or why is Captain Metallo and his cohorts trying to revive the Ultra Corps to its glory days? In other words, it’s not just a change in management, it’s an adventure! (And if there are some multiple layers to the tale — the one for public consumption, and one that only the “leaders” know but about which hints might be dropped to the troops, or newly initiated leaders are let into the know about (“… Statesman is really a Rikti spy, and we’ve re-formed in order to tackle the Freedom Phalanx when they finally turn on humanity?!”)
I’ve been in heavy RP organizations before, so I understand the atmosphere, but this will be the first time I’ll be administering it.
It’s different — and it makes it harder in some ways to maintain RP for yourself (you always have to be sort of monitoring things on a meta level). Best advice is:
1. Find others to share the burden with. Burn-out is the biggest threat.
2. Behave as you’d want a leader in your previous groups to behave.
Thoughts? Anything else I should have mentioned?