{"id":129538,"date":"2016-01-22T14:29:20","date_gmt":"2016-01-22T21:29:20","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/2016\/01\/22\/missing-the-target-a-tale-of-corporate-technology-disaster.html"},"modified":"2016-02-08T22:22:47","modified_gmt":"2016-02-09T05:22:47","slug":"missing-the-target-a-tale-of-corporate-technology-disaster","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2016\/01\/22\/missing-the-target-a-tale-of-corporate-technology-disaster.html","title":{"rendered":"Missing the Target: A Tale of Corporate Technology Disaster"},"content":{"rendered":"<p>This is a fascinating (and gobsmacking and depressing) look at Target&#39;s audacious plan to create a huge presence in Canada, and how it all went horribly, horribly wrong.<\/p>\n<p>Bottom lines:<\/p>\n<p>&#8211; Driving schedules based on anything but what it takes to do a good job usually means you won&#39;t do a good job.<\/p>\n<p>&#8211; Rushing large technology projects is a formula for disaster.<\/p>\n<p>&#8211; Rushing multiple integrating technology projects with people who are unfamiliar with them is a formula for utter disaster.<\/p>\n<p>&#8211; Throw SAP in to a rush schedule, and &#8230; well, you get the idea.<\/p>\n<p>A big move into Canada would have been challenging and full of hiccups, no doubt, but Target&#39;s decision to use all-new software systems, and drive the schedule based on &quot;Hey, we already bought all this property, we have to open up stores RIGHT NOW&quot; almost guaranteed (in retrospect) that the effort would fail.<\/p>\n<p>People will be writing business school white papers about this for some time, I suspect.<\/p><\/blockquote>\n<blockquote class=\"sm2wp\"><p>\n<a style='display:inline;' href='http:\/\/www.canadianbusiness.com\/the-last-days-of-target-canada\/'><br \/>\n<img src='https:\/\/lh5.googleusercontent.com\/proxy\/d8PdGsQjq-bfbDGAhTOzJXah5XCKL51AGAh8Z5bYOFrOxbECzrxJ3j9GK6CvaMyAFQQNrrqPcQZLRqR0BH5BPV-LrpvVtPcv2rJpmzvycJkh6Qn6SoFmJR063sVejUNwdHRJalX976FdGq9Vn7DlXjF58ks=w506-h910' border='0' style='max-width:650px;'\/><br \/>\n<\/a><br \/>\n<span style='font-size:large;'><a href='http:\/\/www.canadianbusiness.com\/the-last-days-of-target-canada\/'>The Crazy Story of What Really Went Wrong at Target Canada<\/a><\/span><br \/>\nTarget pulled the plug on its massive Canadian expansion less than two years after opening. This is the incredible untold story of how it all went wrong.\n<\/p><\/blockquote>\n<p><span style='font-size:small;'><a href='https:\/\/plus.google.com\/+DaveHill47\/posts\/RRRtF2KE1t6'>View on Google+<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a fascinating (and gobsmacking and depressing) look at Target&#39;s audacious plan to create a huge presence in Canada, and how it all went horribly, horribly wrong. Bottom lines: &#8211; Driving schedules based on anything but what it takes to do a good job usually means you won&#39;t do a good job. &#8211; Rushing &hellip; <a href=\"https:\/\/hill-kleerup.org\/blog\/2016\/01\/22\/missing-the-target-a-tale-of-corporate-technology-disaster.html\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Missing the Target: A Tale of Corporate Technology Disaster&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[106,20,21],"tags":[],"class_list":["post-129538","post","type-post","status-publish","format-standard","hentry","category-plusposts","category-hi-tech","category-job-jollies"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":28374,"url":"https:\/\/hill-kleerup.org\/blog\/2012\/06\/19\/yet-another-massive-government-tech-project-goes-horribly-horribly-wrong.html","url_meta":{"origin":129538,"position":0},"title":"Yet another massive government tech project goes horribly, horribly wrong","author":"***Dave","date":"Tue 19-Jun-12 1:38pm","format":false,"excerpt":"Yet another massive government tech project goes horribly, horribly wrongScope creep, insistence on a big bang roll-out, more scope creep, different customers demanding different things which the project insisted on trying to achieve, still more scope creep, a project that encompasses a decade and a half of radically changing technology\u2026","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":134493,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/08\/31\/great-job-bad-cant-afford-future.html","url_meta":{"origin":129538,"position":1},"title":"&#8220;Great job! Too bad we can&#8217;t afford you in the future!&#8221;","author":"***Dave","date":"Thu 31-Aug-17 4:49pm","format":false,"excerpt":"Donald Trump seems very pleased with various disaster recovery and planning programs in the federal government -- right now, while the spotlight is on and he's standing in front of cameras \"responding\" to the Harvey disaster. But his budget proposals are quite clear that the currently level of disaster planning,\u2026","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2017\/08\/unnamed-11-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":8578,"url":"https:\/\/hill-kleerup.org\/blog\/2005\/10\/07\/i_ought_not_to.html","url_meta":{"origin":129538,"position":2},"title":"I ought not to be surprised","author":"***Dave","date":"Fri 7-Oct-05 10:38am","format":false,"excerpt":"So I was rushing to get out the door yesterday but I was trying first to get finished with a whole bunch of housekeeping on this massive master schedule of...","rel":"","context":"In &quot;Job Jollies&quot;","block_context":{"text":"Job Jollies","link":"https:\/\/hill-kleerup.org\/blog\/category\/job-jollies"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":127515,"url":"https:\/\/hill-kleerup.org\/blog\/2015\/08\/14\/boys-and-their-toys-but-how-can-we-tell.html","url_meta":{"origin":129538,"position":3},"title":"Boys and their toys (BUT HOW CAN WE TELL?!)","author":"***Dave","date":"Fri 14-Aug-15 11:45am","format":false,"excerpt":"Quoth Fox News' Brian Kilmeade: \"If you go to buy a gift for a boy who's nine or six or a girl who's nine or six, you want to be able to go to that section and pick out a toy they might want. Now you have to sit there\u2026","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":21296,"url":"https:\/\/hill-kleerup.org\/blog\/2011\/06\/16\/unblogged-bits-thu-16-jun-11-1730.html","url_meta":{"origin":129538,"position":4},"title":"Unblogged Bits (Thu. 16-Jun-11 1730)","author":"***Dave","date":"Thu 16-Jun-11 5:30pm","format":false,"excerpt":"Links (most recent first) that caught my eye, but did not warrant full-blown blog entries .... How American Power Works in Haiti - \"This kind of behind the scenes power I\u2019d argue causes, at least in aggregate, as much resentment toward the American government as giant screw ups like the\u2026","rel":"","context":"In &quot;Potpourri&quot;","block_context":{"text":"Potpourri","link":"https:\/\/hill-kleerup.org\/blog\/category\/potpourri"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17710,"url":"https:\/\/hill-kleerup.org\/blog\/2010\/07\/01\/unblogged-bits-thu-1-jul-10-2000.html","url_meta":{"origin":129538,"position":5},"title":"Unblogged Bits (Thu.  1-Jul-10 2000)","author":"***Dave","date":"Thu 1-Jul-10 6:00pm","format":false,"excerpt":"Links (most recent first) that caught my eye, but did not warrant full-blown blog entries .... Denver Zoo welcomes 4 tiger cubs - The Denver Post - TEH CUTE!!!!! The odiousness of the distorted Godwin's Law - Glenn Greenwald - Salon.com - Comparisons to the Nazi regime's actions, or that\u2026","rel":"","context":"In &quot;Potpourri&quot;","block_context":{"text":"Potpourri","link":"https:\/\/hill-kleerup.org\/blog\/category\/potpourri"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/129538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=129538"}],"version-history":[{"count":1,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/129538\/revisions"}],"predecessor-version":[{"id":129755,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/129538\/revisions\/129755"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=129538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=129538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=129538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}