{"id":133273,"date":"2017-04-15T23:10:37","date_gmt":"2017-04-16T05:10:37","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/2017\/04\/15\/united-fixes-its-passenger-bumping-policies-kind-of.html"},"modified":"2017-04-15T23:10:37","modified_gmt":"2017-04-16T05:10:37","slug":"united-fixes-its-passenger-bumping-policies-kind-of","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2017\/04\/15\/united-fixes-its-passenger-bumping-policies-kind-of.html","title":{"rendered":"United fixes its passenger-bumping policies. Kind of"},"content":{"rendered":"

So crew that are being shipped from one airport to another for flight operations will need to have their flights booked at least an hour before departure time, rather than running up to the gate after everyone has boarded and demanding no-longer-available seats.[1]<\/p>\n

That's an improvement over the current brouhaha, but leaves the possibility that such flight crew will still potentially create an "over-booked" situation, which will then let United force folk to take a later flight (when caught before boarding) based on their priority algorithm (which, presumably, will rate United personnel as the top priority).<\/p>\n

They also promise not to call the cops or airport security "unless it is a matter of safety and security" — which sounds like it could<\/i> be an improvement, though we all know that "security" is one of those sort of fuzzy words that can be used to cover a multitude of sins. And given United's initial, apparently incorrect, characterization of Dr Dao's refusal to get off the plane as "disruptive" and "belligerent," it would seem that "safety and security" could have been invoked by irked United crew in this incident.<\/p>\n

So … an improvement. Kind of. Meanwhile, Delta is promising to really make it worth passengers' while if they volunteer to be bumped.[1] We'll see how that works.<\/p>\n

——<\/p>\n

[1] https:\/\/tmz.hs.llnwd.net\/o28\/newsdesk\/tmz_documents\/0414-united-airlines-inflight-service-alert-doc-tmz-01.pdf<\/a>
[2] http:\/\/www.latimes.com\/business\/la-fi-delta-overbooking-20170414-story.html<\/a><\/p><\/blockquote>\n

\n
\n
\n<\/a>
\nHere’s what United will do differently after the infamous dragging incident<\/a><\/span>
\nUnited Airlines will no longer allow crew members to displace passengers who are already seated on a plane.\n<\/p><\/blockquote>\n

View on Google+<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

So crew that are being shipped from one airport to another for flight operations will need to have their flights booked at least an hour before departure time, rather than running up to the gate after everyone has boarded and demanding no-longer-available seats.[1] That's an improvement over the current brouhaha, but leaves the possibility that … Continue reading “United fixes its passenger-bumping policies. Kind of”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[106],"tags":[],"class_list":["post-133273","post","type-post","status-publish","format-standard","hentry","category-plusposts"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":133254,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/04\/11\/uniteds-ceo-is-suddenly-not-blaming-the-victim.html","url_meta":{"origin":133273,"position":0},"title":"United's CEO is, suddenly, not blaming the victim","author":"***Dave","date":"Tue 11-Apr-17 11:08pm","format":false,"excerpt":"Apparently United's corporate communications department has stormed CEO Oscar Munoz' office, tied him down, and started issuing communiques in his name.'The truly horrific event that occurred on this flight ...'Okay, just to level set the situation, I would call it deeply disturbing, highly embarrassing, and commercially outrageous. I prefer to\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":133246,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/04\/11\/united-ceo-blames-the-victim-no-really.html","url_meta":{"origin":133273,"position":1},"title":"United CEO Blames the Victim. No, really","author":"***Dave","date":"Tue 11-Apr-17 1:31pm","format":false,"excerpt":"Dear United CEO Oscar Munoz: Apparently, you've never heard about the Law of Holes (\"When you are in one, stop digging.\") And apparently your winning a \"Communicator of the Year\" award last year has gone to your head, because I'm sure United's corporate communications team is still staring, goggle-eyed, at\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":133239,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/04\/10\/well-theres-another-good-reason-to-avoid-flying-united.html","url_meta":{"origin":133273,"position":2},"title":"Well, there's another good reason to avoid flying United","author":"***Dave","date":"Mon 10-Apr-17 10:34am","format":false,"excerpt":"Because if they let you on the plane, and then decide they need to free up seats for some flight crew to deadhead to the destination airport, and nobody volunteers to get off, and they randomly select you to be booted, and you decline because of urgent matters at the\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":133270,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/04\/15\/so-united-had-even-less-right-than-we-thought-to-bump-that-passenger.html","url_meta":{"origin":133273,"position":3},"title":"So United had even less right than we thought to bump that passenger","author":"***Dave","date":"Sat 15-Apr-17 2:44pm","format":false,"excerpt":"Apparently -- and despite United's initial statements (which were picked up by the media), the flight in question was not overbooked (which in theory would allow United to trigger its carriage clauses around picking who to leave behind[1]). It was fully booked. The number of passengers booked matched the number\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9502,"url":"https:\/\/hill-kleerup.org\/blog\/2006\/06\/24\/faerie_or_unite.html","url_meta":{"origin":133273,"position":4},"title":"Faerie — or United Airlines — doesn’t want to let us go","author":"***Dave","date":"Sat 24-Jun-06 9:45am","format":false,"excerpt":"This morning, I went online to confirm the time of our flight from Ontario to Denver. Couldn't remember if it was supposed to be at Noon or 1 or 2....","rel":"","context":"In "Travel"","block_context":{"text":"Travel","link":"https:\/\/hill-kleerup.org\/blog\/category\/travel"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9807,"url":"https:\/\/hill-kleerup.org\/blog\/2006\/10\/30\/but_at_least_theyre_not_a.html","url_meta":{"origin":133273,"position":5},"title":"But at least they’re not allowing 4 ounces of toothpaste through …","author":"***Dave","date":"Mon 30-Oct-06 2:27pm","format":false,"excerpt":"Once again, TSA screeners fail to find all sorts of potentially dangerous stuff. But God help you if you're carrying a full-sized bottle of shampoo! Screeners at Newark Liberty International...","rel":"","context":"In "Homeland Security"","block_context":{"text":"Homeland Security","link":"https:\/\/hill-kleerup.org\/blog\/category\/politics-law\/homeland-security"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/133273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=133273"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/133273\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=133273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=133273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=133273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}