{"id":14532,"date":"2009-04-14T09:09:12","date_gmt":"2009-04-14T15:09:12","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/?p=14532"},"modified":"2009-04-14T09:09:12","modified_gmt":"2009-04-14T15:09:12","slug":"tech-support-maunderings","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2009\/04\/14\/tech-support-maunderings.html","title":{"rendered":"Tech support maunderings"},"content":{"rendered":"<p>Being reliant on IE6 as one&#8217;s sole gateway to the Internet, rather than Firefox 3 and a panoply of Net-enabled applications, is like borrowing your deadbeat cousin&#8217;s old junker while your car is in the shop &#8212; it&#8217;s slow, noisy, and there&#8217;s a distinct odor of cat urine wafting up from the back seat.<\/p>\n<p>&#8220;Do you mind if I delete these browser profiles while trying to diagnose your machine?&#8221; Not at all. Do you mind if I dump all the contents of your desktop and drawers into a box while I try to clean your windows?\u00a0 I&#8217;ll give you the box back afterwards, I promise.<\/p>\n<p>Hey, is Joe-Bob in the office today?\u00a0 I don&#8217;t know, because I use YIM to see if they&#8217;re online AND THAT DOESN&#8217;T WORK RIGHT NOW.<\/p>\n<p>Hey, I wonder how that particular function in Excel works?\u00a0 I don&#8217;t know because EXCEL&#8217;S INTERNAL HELP SYSTEM CAN&#8217;T ACCESS THE BLOODY INTERNET, EITHER.<\/p>\n<p>Repeat after me:\u00a0 If it&#8217;s affecting Excel, IT PROBABLY DOESN&#8217;T HAVE ANYTHING TO DO WITH MY FIREFOX SETTINGS.\u00a0 Ditto for Word, YIM, and GTalk.<\/p>\n<p>Okay, problem seems (based on Security group&#8217;s puzzlement) to not be policy based.\u00a0 They are going to run a scanner on my machine to see what the difficulty is.\u00a0 Though &#8230; there may be some indication that it&#8217;s due to my having previously been running the Symantic Firewall &#8212; which I turned off and uninstalled a few months back because it kept blocking stuff it shouldn&#8217;t.\u00a0 Why would there be a sudden change?\u00a0<\/p>\n<p>Tune in next time &#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Being reliant on IE6 as one&#8217;s sole gateway to the Internet, rather than Firefox 3 and a panoply of Net-enabled applications, is like borrowing your deadbeat cousin&#8217;s old junker while your car is in the shop &#8212; it&#8217;s slow, noisy, and there&#8217;s a distinct odor of cat urine wafting up from the back seat. &#8220;Do &hellip; <a href=\"https:\/\/hill-kleerup.org\/blog\/2009\/04\/14\/tech-support-maunderings.html\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Tech support maunderings&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[47],"tags":[],"class_list":["post-14532","post","type-post","status-publish","format-standard","hentry","category-my-computer"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":4721,"url":"https:\/\/hill-kleerup.org\/blog\/2004\/01\/19\/moo.html","url_meta":{"origin":14532,"position":0},"title":"Moo","author":"***Dave","date":"Mon 19-Jan-04 8:32am","format":false,"excerpt":"Given that I walked in the door this morning and found I had 360-odd spams in my in-box, this looks increasingly probable. UPDATE: Hey, maybe if I put in the...","rel":"","context":"In &quot;Spam&quot;","block_context":{"text":"Spam","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/computer-security\/spam"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38403,"url":"https:\/\/hill-kleerup.org\/blog\/2013\/07\/07\/hey-kids-comics.html","url_meta":{"origin":14532,"position":1},"title":"Hey, Kids! Comics!","author":"***Dave","date":"Sun 7-Jul-13 3:50pm","format":false,"excerpt":"My monthly comics review podcast is up. ***Dave Does the Comics \u2013 Issue 52 (7 July 2013) Lots and lots of comics this month, as always. Let\u2019s see what the pull box dragged in. The covers below are for the issues I gave an individual review of; hover over the\u2026","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":44142,"url":"https:\/\/hill-kleerup.org\/blog\/2014\/08\/04\/hey-foodnetwork-my-family.html","url_meta":{"origin":14532,"position":2},"title":"Hey, @FoodNetwork , my family &#8230;","author":"***Dave","date":"Mon 4-Aug-14 8:44pm","format":false,"excerpt":"Hey, @FoodNetwork , my family would all love to vote for the next Food Network Star ... but not if it means doing a Facebook login. Sorry.","rel":"","context":"In &quot;~Tweets&quot;","block_context":{"text":"~Tweets","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/tweets"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":45529,"url":"https:\/\/hill-kleerup.org\/blog\/2014\/09\/28\/rt-georgewiman-hey-pop-in-fr.html","url_meta":{"origin":14532,"position":3},"title":"RT @georgewiman: Hey pop-in-fr&#8230;","author":"***Dave","date":"Sun 28-Sep-14 6:10pm","format":false,"excerpt":"RT @georgewiman: Hey pop-in-front ad creators: I never SEE your ads. Soon as the frame pops up it's a race to find the \"X\" and kill it.","rel":"","context":"In &quot;~Tweets&quot;","block_context":{"text":"~Tweets","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/tweets"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":645,"url":"https:\/\/hill-kleerup.org\/blog\/2001\/09\/07\/so_a_man_walks-2.html","url_meta":{"origin":14532,"position":4},"title":"So a man walks into a ceiling fan &#8230;","author":"***Dave","date":"Fri 7-Sep-01 5:29pm","format":false,"excerpt":"Ouch. It seems we always do Big Home Improvement Projects when the in-laws come to visit. So when my folks came this time, I thought, hey, why not a home...","rel":"","context":"In &quot;Gaming&quot;","block_context":{"text":"Gaming","link":"https:\/\/hill-kleerup.org\/blog\/category\/gaming"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2302,"url":"https:\/\/hill-kleerup.org\/blog\/2002\/07\/15\/you_mean_i_migh.html","url_meta":{"origin":14532,"position":5},"title":"You mean I might actually have to do some work?","author":"***Dave","date":"Mon 15-Jul-02 12:25pm","format":false,"excerpt":"InstaPundit's on vacation. BoingBoing's main contributor is on vacation. James Lilek's on vacation. Hope I don't have to make up for the sudden dip in web traffic. (Hey, my folks...","rel":"","context":"In &quot;Blogging &amp; Internet&quot;","block_context":{"text":"Blogging &amp; Internet","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/14532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=14532"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/14532\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=14532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=14532"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=14532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}