{"id":1724,"date":"2002-05-11T19:03:34","date_gmt":"2002-05-12T00:03:34","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/wp\/?p=1724"},"modified":"2002-05-11T19:03:34","modified_gmt":"2002-05-12T00:03:34","slug":"helpless_desk","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2002\/05\/11\/helpless_desk.html","title":{"rendered":"Helpless Desk"},"content":{"rendered":"<p>Help Desk stories are divided into two types:  people talking about the horrible Help Desk people they called and how unHelpful they were, and Help Desk people talking about the horrible callers they had and how difficult it was to Help them.<\/p>\n<p>Here&#8217;s a new variation:  Help Desk people talking about how horrible other Help Desk people with whom they work are.  Only this guy has the HD tickets to prove it.<\/p>\n<p class=\"block\">[Name deleted] is havening problems with excel sheet that she trying to change the year on it ,then goes hay wire.<\/p>\n<p>Behold the <a href=\"http:\/\/chroniclesofgeorge.nanc.com\/\">Chronicles of George<\/a>.<\/p>\n<p><small>(Via <a href=\"http:\/\/www.stormwerks.com\/linked\/200205-index.html#325\">usr\/bin\/girl<\/a>)<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Help Desk stories are divided into two types: people talking about the horrible Help Desk people they called and how unHelpful they were, and Help Desk people talking about the&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[20],"tags":[],"class_list":["post-1724","post","type-post","status-publish","format-standard","hentry","category-hi-tech"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":10852,"url":"https:\/\/hill-kleerup.org\/blog\/2007\/06\/14\/yes_they_really_are_talki.html","url_meta":{"origin":1724,"position":0},"title":"Yes, they really are talking about you behind your back","author":"***Dave","date":"Thu 14-Jun-07 8:39pm","format":false,"excerpt":"So a lot of folks who've hung around IT types have probably heard of an \"ID-Ten-T\" problem.\u00a0 That's\u00a0a code word that IT folks sometimes put on help desk tickets (which...","rel":"","context":"In &quot;Hi-Tech&quot;","block_context":{"text":"Hi-Tech","link":"https:\/\/hill-kleerup.org\/blog\/category\/hi-tech"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9724,"url":"https:\/\/hill-kleerup.org\/blog\/2006\/05\/03\/when_it_absolut.html","url_meta":{"origin":1724,"position":1},"title":"When it absolutely, positively, probably won&#8217;t be there tomorrow","author":"***Dave","date":"Wed 3-May-06 6:17am","format":false,"excerpt":"FedEx sucks. Or, at least, they have this past week. Thursday Come home to find a hanger on the door that they tried to deliver a package requiring a signature...","rel":"","context":"In &quot;Big Business&quot;","block_context":{"text":"Big Business","link":"https:\/\/hill-kleerup.org\/blog\/category\/big-business"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":44608,"url":"https:\/\/hill-kleerup.org\/blog\/2014\/08\/25\/medieval-help-desk.html","url_meta":{"origin":1724,"position":2},"title":"Medieval Help Desk!","author":"***Dave","date":"Mon 25-Aug-14 3:59pm","format":false,"excerpt":"Yes, all this crazy new technology gets dumped on your desk, and when you can't figure out how to make it work ... you call the Help Desk.Sadly, that's not Old English they're speaking, but Norwegian ... but one can pretend.\ufeff View this post on Google+","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":129101,"url":"https:\/\/hill-kleerup.org\/blog\/2015\/12\/09\/town-without-pity-hotel-room-without-desk.html","url_meta":{"origin":1724,"position":3},"title":"Town without pity. Hotel room without desk","author":"***Dave","date":"Wed 9-Dec-15 5:42pm","format":false,"excerpt":"Okay, I get the idea that Hip Millennials prefer to lounge on the sofa and do their business email on their mobiles ... but ... really, Marriott? No desks in the redesigned rooms? As someone who has actually done work-work -- laptop, stacks of papers, etc. -- in a hotel\u2026","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":49829,"url":"https:\/\/hill-kleerup.org\/blog\/2015\/03\/13\/this-is-a-test-this-is-only-a-test-3.html","url_meta":{"origin":1724,"position":4},"title":"This is a test. This is only a test","author":"***Dave","date":"Fri 13-Mar-15 8:40am","format":false,"excerpt":"We're getting a new help desk \/ service desk system, and, being apart of User Acceptance Testing (UAT), I've come to a conclusion. When it comes to entering made-up data in test cases, there are three types of testers.1. Ones who put in test service tickets saying \"Test case 4.03.\"2.\u2026","rel":"","context":"In &quot;~PlusPosts&quot;","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2015\/03\/Beaker%2Bfire.gifimgmax%3D660.gif?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":8091,"url":"https:\/\/hill-kleerup.org\/blog\/2005\/05\/23\/home_depots_ser.html","url_meta":{"origin":1724,"position":5},"title":"Home Depot&#8217;s Service Desk Sucks","author":"***Dave","date":"Mon 23-May-05 3:15pm","format":false,"excerpt":"We went to Home Depot on Sunday to buy and arrange for installation of a hot water heater. Our experience is chronicled in the following which I e-mailed to Home...","rel":"","context":"In &quot;Big Business&quot;","block_context":{"text":"Big Business","link":"https:\/\/hill-kleerup.org\/blog\/category\/big-business"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/1724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=1724"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/1724\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=1724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=1724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=1724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}