Do we tip because of good service? Not so much (so these studies say). It’s more about guilt, shame, touching, squatting, and candy.<\/p>\n
Squatting <\/b>– Two studies showed that waiters who squatted next to the table when taking orders and talking with customers increased their tips from 14.9% of the bill to 17.5% of the bill in one study, and from 12% to 15% in another study. Apparently, the eye contact and closer interaction creates a more intimate connection and makes us want to give the server more money.<\/p>\n
I usually use 10% as the minimum acceptable service reward (and, yes, I have occasionally done significantly less). Good service gets 15%. Outstanding service (beyond expectations) hits 20%. I don’t particularly care for either touching, or squatting, nor is giving candy something that wows me enough to increase my tip — I think.<\/p>\n","protected":false},"excerpt":{"rendered":"
Do we tip because of good service? Not so much (so these studies say). It’s more about guilt, shame, touching, squatting, and candy. 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At the heart of the psychology of tipping is the assumption that it hinges on the idea that the person providing the...","rel":"","context":"In "Big Business"","block_context":{"text":"Big Business","link":"https:\/\/hill-kleerup.org\/blog\/category\/big-business"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":17906,"url":"https:\/\/hill-kleerup.org\/blog\/2010\/07\/19\/tweets-from-2010-07-19-3.html","url_meta":{"origin":3342,"position":2},"title":"Tweets from 2010-07-19","author":"***Dave","date":"Mon 19-Jul-10 11:30pm","format":false,"excerpt":"In the corporate office today, wearing a tie and trying to appear professional. 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