{"id":5346,"date":"2004-04-02T10:44:26","date_gmt":"2004-04-02T17:44:26","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/wp\/2004\/04\/02\/technical-difficulties-3.html"},"modified":"2004-04-02T10:44:26","modified_gmt":"2004-04-02T17:44:26","slug":"technical_diffi","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2004\/04\/02\/technical_diffi.html","title":{"rendered":"Technical Difficulties"},"content":{"rendered":"<p>Okay, not holding out much hope here, but in case one of my Many Readers is, in fact, an expert in this area &#8230;<\/p>\n<p>I&#8217;m part of a pilot Windows Messenger (IM via Exchange) group in my company, and, after about a year of the service working just fine for me, I came to realize that my WM was not working correctly.<\/p>\n<p>Testing on another person&#8217;s machine demonstrated it wasn&#8217;t my account configuration; I can sign in elsewhere with nary a problem.<\/p>\n<p>On my machine, though, it appears that the WM client polls the Exchange server up front just fine, to get the current contact status.  After that, though, it never polls the server.  I can send IMs just fine, but nobody can send them back to me (sometimes they get an error saying I&#8217;m not signed in, sometimes not), and my contact list never gets its status updated.<\/p>\n<p>At our internal IT folks&#8217; behest, I&#8217;ve uninstalled WM as much as possible &#8212; it&#8217;s a Windows component, so the most you can theoretically do is uncheck the box to keep it from starting; I&#8217;ve also found an uninstall script (running rundll32 against the original inf package for the previous version, which I&#8217;ve run), and I&#8217;ve zapped the directory and the Registry keys I recognize for it, and downloaded the latest-greatest (5.0).  That version, though, still thinks the system is there; it gives me just a Repair option.<\/p>\n<p>At any rate, still no go.<\/p>\n<p>I am not using a proxy, I am not behind a firewall, and everything should be right as rain.  The alternatives I&#8217;m being given are either (a) rebuild the machine from scratch, or (b) don&#8217;t use WM. If it comes to that, I&#8217;ll go with (b), but if anyone has additional ideas, I&#8217;m open to them.<\/p>\n<p><u>UPDATE<\/u>:  I&#8217;m pinging the folks on <a href=\"http:\/\/communities2.microsoft.com\/communities\/newsgroups\/en-us\/default.aspx?dg=microsoft.public.windowsxp.messenger&#038;cat=en-us-win-winclient-networking&#038;lang=en&#038;cr=US\">this MS support board<\/a>, so <a href=\"http:\/\/communities2.microsoft.com\/communities\/newsgroups\/en-us\/default.aspx?dg=microsoft.public.windowsxp.messenger&#038;mid=2c4589a2-07d3-4735-a004-d7c856984aa4\">we&#8217;ll see if they have any answers<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Okay, not holding out much hope here, but in case one of my Many Readers is, in fact, an expert in this area &#8230; I&#8217;m part of a pilot Windows&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[47],"tags":[],"class_list":["post-5346","post","type-post","status-publish","format-standard","hentry","category-my-computer"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":7708,"url":"https:\/\/hill-kleerup.org\/blog\/2005\/01\/14\/house_of_flying.html","url_meta":{"origin":5346,"position":0},"title":"House of Flying Daggers","author":"***Dave","date":"Fri 14-Jan-05 11:05pm","format":false,"excerpt":"A truly, glowingly, gloriously gorgeous film. Less magically epic than Crouching Tiger, Hidden Dragon, this film is more personal, as two cops in Tang Dynasty China try to trick a...","rel":"","context":"In &quot;Media &amp; Culture&quot;","block_context":{"text":"Media &amp; Culture","link":"https:\/\/hill-kleerup.org\/blog\/category\/media"},"img":{"alt_text":"flying-daggers.jpg","src":"https:\/\/i0.wp.com\/www.hill-kleerup.org\/blog\/images\/flying-daggers.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":10744,"url":"https:\/\/hill-kleerup.org\/blog\/2007\/07\/07\/the_fault_dear_brutus.html","url_meta":{"origin":5346,"position":1},"title":"&#8220;The fault, dear Brutus &#8230;&#8221;","author":"***Dave","date":"Sat 7-Jul-07 5:28pm","format":false,"excerpt":"What she said. Why, man, he doth bestride the narrow world Like a Colossus; and we petty men Walk under his huge legs and peep about To find ourselves dishonorable...","rel":"","context":"In &quot;Elections 2008&quot;","block_context":{"text":"Elections 2008","link":"https:\/\/hill-kleerup.org\/blog\/category\/politics-law\/elections-2008"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":46,"url":"https:\/\/hill-kleerup.org\/blog\/2003\/07\/07\/slamming_spammi.html","url_meta":{"origin":5346,"position":2},"title":"Slamming spamming, part II","author":"***Dave","date":"Mon 7-Jul-03 8:13am","format":false,"excerpt":"While POPFile works fine for my home account, it's not usable at the office, since I use Outlook tied to an Exchange server, not POP3. (There is, apparently, a POPFile-related...","rel":"","context":"In &quot;Blogging &amp; Internet&quot;","block_context":{"text":"Blogging &amp; Internet","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":5000,"url":"https:\/\/hill-kleerup.org\/blog\/2003\/11\/17\/syncing_feeling.html","url_meta":{"origin":5346,"position":3},"title":"Syncing feeling","author":"***Dave","date":"Mon 17-Nov-03 10:24pm","format":false,"excerpt":"Back in September, the BookMarkSync (SyncIT) site went belly-up -- major hardware melt-down (with brand-new Dell servers, no less) and no way to afford getting back on their feet. So...","rel":"","context":"In &quot;Blogging &amp; Internet&quot;","block_context":{"text":"Blogging &amp; Internet","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":627,"url":"https:\/\/hill-kleerup.org\/blog\/2001\/09\/11\/the_blackberry.html","url_meta":{"origin":5346,"position":4},"title":"The Blackberry Report, Part II","author":"***Dave","date":"Tue 11-Sep-01 6:36am","format":false,"excerpt":"Well, I spent the long vacationy weekend with the Blackberry. What it does well (receive and send company e-mail via wireless modem and our own Exchange server) it does very...","rel":"","context":"In &quot;Hi-Tech&quot;","block_context":{"text":"Hi-Tech","link":"https:\/\/hill-kleerup.org\/blog\/category\/hi-tech"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8715,"url":"https:\/\/hill-kleerup.org\/blog\/2005\/08\/30\/more_outages.html","url_meta":{"origin":5346,"position":5},"title":"More outages","author":"***Dave","date":"Tue 30-Aug-05 6:41pm","format":false,"excerpt":"So this morning I had problems getting to TypeKey. I got an IM from Les that he was unable to get to SEB -- but I was. After about 20-30...","rel":"","context":"In &quot;Blogging - Technical&quot;","block_context":{"text":"Blogging - Technical","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/blogging-technical"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/5346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=5346"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/5346\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=5346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=5346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=5346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}