{"id":5690,"date":"2004-01-23T08:49:20","date_gmt":"2004-01-23T15:49:20","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/wp\/2004\/01\/23\/calling-the-help-desk.html"},"modified":"2004-01-23T08:49:20","modified_gmt":"2004-01-23T15:49:20","slug":"calling_the_hel","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2004\/01\/23\/calling_the_hel.html","title":{"rendered":"Calling the Help Desk"},"content":{"rendered":"

Man, all this stuff with the Spirit rover gives me that stomach-knot-tying feeling akin to a major server outage<\/a> — attempts that fail, brief possibilities of success, different strategies tried, all under the watchful eye of management and the end-users.<\/p>\n

I don’t know how those folk at JPL are bearing up under it, but I wish them the best of luck.<\/p>\n","protected":false},"excerpt":{"rendered":"

Man, all this stuff with the Spirit rover gives me that stomach-knot-tying feeling akin to a major server outage — attempts that fail, brief possibilities of success, different strategies tried,…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[20],"tags":[],"class_list":["post-5690","post","type-post","status-publish","format-standard","hentry","category-hi-tech"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":28644,"url":"https:\/\/hill-kleerup.org\/blog\/2012\/07\/19\/blog-outage-and-recovery.html","url_meta":{"origin":5690,"position":0},"title":"Blog outage and recovery","author":"***Dave","date":"Thu 19-Jul-12 6:43am","format":false,"excerpt":"The server my blog is hosted on came under attack yesterday, in the early hours of the morning. The good folks at Hosting Matters tried to bring it under control, but in the process turned off some of the processes on this blog that hit the database hard (most recent\u2026","rel":"","context":"In "Blogging - Technical"","block_context":{"text":"Blogging - Technical","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/blogging-technical"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":13389,"url":"https:\/\/hill-kleerup.org\/blog\/2009\/01\/04\/happy_anniversary_spirit.html","url_meta":{"origin":5690,"position":1},"title":"Happy Anniversary, Spirit!","author":"***Dave","date":"Sun 4-Jan-09 3:46pm","format":false,"excerpt":"The Mars \"Spirit\" Rover, is celebrating its five year anniversary. It was only supposed to operate for three months. These rovers are incredibly resilient considering the extreme environment the...","rel":"","context":"In "Space"","block_context":{"text":"Space","link":"https:\/\/hill-kleerup.org\/blog\/category\/science\/space"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.hill-kleerup.org\/blog\/images\/spirit-vista.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":674,"url":"https:\/\/hill-kleerup.org\/blog\/2001\/09\/01\/to_margie.html","url_meta":{"origin":5690,"position":2},"title":"To Margie","author":"***Dave","date":"Sat 1-Sep-01 9:50pm","format":false,"excerpt":"Let's get married, We're ready for tying the knot, Let's get married, Set the seal on the feelings we've got, Let's get married, We can make each other happy...","rel":"","context":"In "Love & Marriage"","block_context":{"text":"Love & Marriage","link":"https:\/\/hill-kleerup.org\/blog\/category\/personal\/love-and-marriage"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4803,"url":"https:\/\/hill-kleerup.org\/blog\/2004\/01\/04\/get_your_spirit.html","url_meta":{"origin":5690,"position":3},"title":"Get your Spirit to Mars …","author":"***Dave","date":"Sun 4-Jan-04 7:37am","format":false,"excerpt":"The NASA Spirit rover is on Mars and transmitting back pictures. Engineers believed Spirit landed smack in the middle of Gusev Crater, a Connecticut-sized basin just south of the martian...","rel":"","context":"In "Science & Nature"","block_context":{"text":"Science & Nature","link":"https:\/\/hill-kleerup.org\/blog\/category\/science"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":4791,"url":"https:\/\/hill-kleerup.org\/blog\/2004\/01\/05\/get_your_clocks.html","url_meta":{"origin":5690,"position":4},"title":"Get your clocks to Mars!","author":"***Dave","date":"Mon 5-Jan-04 11:25am","format":false,"excerpt":"Working on the NASA Spirit Rover team makes for some strange chronological sacrifices in order to stay coordinated with Spirit's reports and with planning its daily operations. [NASA scientist Matt]...","rel":"","context":"In "Science & Nature"","block_context":{"text":"Science & Nature","link":"https:\/\/hill-kleerup.org\/blog\/category\/science"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9338,"url":"https:\/\/hill-kleerup.org\/blog\/2006\/07\/25\/blood_planets_a.html","url_meta":{"origin":5690,"position":5},"title":"Blood-planet’s a Rover","author":"***Dave","date":"Tue 25-Jul-06 7:01pm","format":false,"excerpt":"The Mars Rovers, Spirit and Opportunity, have now lasted some ten times longer than was originally inspected.\u00a0 From the tone of the article, it seems the biggest question is whether...","rel":"","context":"In "Science & Nature"","block_context":{"text":"Science & Nature","link":"https:\/\/hill-kleerup.org\/blog\/category\/science"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/5690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=5690"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/5690\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=5690"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=5690"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=5690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}