{"id":7271,"date":"2005-04-11T09:18:27","date_gmt":"2005-04-11T16:18:27","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/wp\/2005\/04\/11\/tipping.html"},"modified":"2005-04-11T09:18:27","modified_gmt":"2005-04-11T16:18:27","slug":"tipping","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2005\/04\/11\/tipping.html","title":{"rendered":"Tipping"},"content":{"rendered":"

An interesting summary of studies made about tipping<\/a>.<\/p>\n

At the heart of the psychology of tipping is the assumption that it hinges on the idea that the person providing the service has control over the quality of the service. However, the research strongly suggests that there is little in the way of a relationship between the actual provision of the service and the tip; but even more intriguingly, we only tip when it doesn’t really matter. After all, if it did, as it would if it were brain surgery we were purchasing, we would expect the best service to be included in the price.<\/p>\n

Now, if you think you know what to do next time you’re in a restaurant, whether as customer or waiter, here’s one that has the researchers still scratching their heads. Another of Lynn’s studies involved the server drawing a happy face on the bill. On average this increased a waitress’s tip by 18 per cent, but decreased a waiter’s by 9 per cent.<\/p>\n

Unlike the folks in the studies mentioned, though, I do <\/em>vary the restaurant tip based on the quality of service — 10% for barely tolerable, 20% for faboo, 15% as solid standard. I have occasionally dropped below 10% (to make a real point), but I rarely go over 20% (esp. since the good service is often most associated with more expensive eateries, and that 20% is usually a sizeable chunk o’ change (though my expectations rise regarding it, too).<\/p>\n

(via Kottke<\/a>)<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"

An interesting summary of studies made about tipping. At the heart of the psychology of tipping is the assumption that it hinges on the idea that the person providing the…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[35],"tags":[],"class_list":["post-7271","post","type-post","status-publish","format-standard","hentry","category-big-business"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":128321,"url":"https:\/\/hill-kleerup.org\/blog\/2015\/10\/15\/a-major-restaurant-group-eliminates-tipping-huzzah.html","url_meta":{"origin":7271,"position":0},"title":"A major restaurant group eliminates tipping (huzzah)","author":"***Dave","date":"Thu 15-Oct-15 1:41pm","format":false,"excerpt":"Tipping is useful only for (a) a customer feeling like they can punish (or reward) particularly bad (or good) service, and (b) keeping labor costs down for restaurants when they are not busy.But it's an institution that is mostly unique (in the US) to the world of dining*. We don't\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":128791,"url":"https:\/\/hill-kleerup.org\/blog\/2015\/11\/13\/another-restaurant-at-the-no-tipping-point.html","url_meta":{"origin":7271,"position":1},"title":"Another restaurant at the no-tipping point","author":"***Dave","date":"Fri 13-Nov-15 5:08am","format":false,"excerpt":"It's one thing for a hoity-toity restaurant group in NYC to experiment with getting rid of tips. It's another for a run-of-the-mill full service chain to do so. 'Servers will be paid a wage starting at $14 an hour, though the exact amount will vary from server to server on\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38466,"url":"https:\/\/hill-kleerup.org\/blog\/2013\/08\/15\/what-happens-when-you-remove-tipping.html","url_meta":{"origin":7271,"position":2},"title":"What happens when you remove tipping?","author":"***Dave","date":"Thu 15-Aug-13 12:11pm","format":false,"excerpt":"In this restauranteur's experience, you get happier restaurant workers and a better experience for the diner. \u00a0Six parts plus a post script, and worth reading all the way through.Now the question becomes -- how does an individual diner make this happen?Reshared post from +Les JenkinsInteresting series of articles from a\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":129469,"url":"https:\/\/hill-kleerup.org\/blog\/2016\/01\/12\/hey-look-yet-another-reason-to-stop-dependency-on-tips.html","url_meta":{"origin":7271,"position":3},"title":"Hey, look, yet another reason to stop dependency on tips","author":"***Dave","date":"Tue 12-Jan-16 5:37pm","format":false,"excerpt":"I once thought it was unfair for auto-gratuities to be added onto large parties. What if the waiter(s) wasn't on their game? Why do we have to pay an X% tip automatically?Turns out it's because restaurant-goers are kind of jerks, and without auto-tips, large tables tend to generate smaller tips\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":32364,"url":"https:\/\/hill-kleerup.org\/blog\/2013\/02\/01\/render-unto-waiters-that-which-is-waiters.html","url_meta":{"origin":7271,"position":4},"title":"Render unto waiters that which is waiters'","author":"***Dave","date":"Fri 1-Feb-13 6:48am","format":false,"excerpt":"A table of 20 at Applebee gets their receipts for the evening for over $200 in food. There's an automatic 18% tip on there -- not unusual for parties over 8 (and usually printed right on the menu). The payer of at least one of at least one receipt, a\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8123,"url":"https:\/\/hill-kleerup.org\/blog\/2005\/05\/14\/random_thoughts-2.html","url_meta":{"origin":7271,"position":5},"title":"Random thoughts","author":"***Dave","date":"Sat 14-May-05 12:28pm","format":false,"excerpt":"As collected during a business trip. There Oughta Be a Law about what sort of stereo equipment is on rental cars. Fifty percent odds that a rental car (at least...","rel":"","context":"In "Disney\/Pixar"","block_context":{"text":"Disney\/Pixar","link":"https:\/\/hill-kleerup.org\/blog\/category\/media\/franchises\/disney"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/7271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=7271"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/7271\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=7271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=7271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=7271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}