Our IBM rep has been hard at work. Lots of interesting developments, per my phone discussion with him this afternoon …<\/p>\n
First off, they do not have a plug-n-playable replacement system. The A-series Thinkpad is no longer in manufacture, and they have none in stock. Rats. Data transfer and program reinstall is inevitable.<\/p>\n
(To be fair, if I used a standard-image notebook, vanilla-configured, this wouldn’t be a huge deal. Since I highly configure my machine, not to mention install nonstandard bits like Firefox and CoH, it is a problem, albeit one I can’t squawk too loudly about.)<\/p>\n
He’s still been looking into one of three possibilities (in this order):<\/p>\n
I raised the issue that this appeared to be the same problem as last time, and if IBM knows what it fixed then, they could let a local repair shop know and have the part ready. Being out my machine for 36 hours would be better than 3-5 business days (minimum). He doesn’t seem as interested in this, which makes me wonder what IBM tech support is telling him about my problem.<\/p>\n
We discussed what level of functionality I’m at (I can get by as long as I’m someplace with a monitor to plug into, which is not conducive to being away from my office desk — e.g., on jury duty on Monday).<\/p>\n
I noted that I’d prefer alternative #3 to #2 above — not so much because it would be a new machine (though that’s nice) but because it would mean only a single transfer of data (assuming it doesn’t break, too). And I’d need to do next time I get a new machine anyway, right?<\/p>\n
He was very sympathetic to my ongoing problems and present difficulties (in a customer service sort of way — I’m not sure if I’m being treated as a VIP, treated to make me think I’m a VIP, or that I work for a Very Important Company<\/em> to him), and committed to having a solution for me …<\/p>\n … by COB today.<\/p>\n We’ll see.<\/p>\n","protected":false},"excerpt":{"rendered":" Our IBM rep has been hard at work. Lots of interesting developments, per my phone discussion with him this afternoon … First off, they do not have a plug-n-playable replacement…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[47],"tags":[],"class_list":["post-7376","post","type-post","status-publish","format-standard","hentry","category-my-computer"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":17851,"url":"https:\/\/hill-kleerup.org\/blog\/2010\/07\/12\/tweets-from-2010-07-12.html","url_meta":{"origin":7376,"position":0},"title":"Tweets from 2010-07-12","author":"***Dave","date":"Mon 12-Jul-10 11:30pm","format":false,"excerpt":"On the list of Things I So Do Not Need to Be Doing Today, dealing with a BSODing work computer ranks very high. # And, of course, I was in nice and early to get lots of work done. Work that is trapped on my laptop. Rrg. At least I've\u2026","rel":"","context":"In "~Tweets"","block_context":{"text":"~Tweets","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/tweets"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":21037,"url":"https:\/\/hill-kleerup.org\/blog\/2011\/05\/15\/tweets-from-2011-05-15.html","url_meta":{"origin":7376,"position":1},"title":"Tweets from 2011-05-15","author":"***Dave","date":"Sun 15-May-11 12:45am","format":false,"excerpt":"Hi-tech b'day (and 5th grade continuation) for Kay: new laptop, plus a Kindle. Plus paternal tech support, natch. # Finished S4 of L&O UK. Fine show, arguably better than the original (even tho most eps are remakes). And a great series closer, too. # Yummy dinner at Domo with the\u2026","rel":"","context":"In "~Tweets"","block_context":{"text":"~Tweets","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/tweets"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27739,"url":"https:\/\/hill-kleerup.org\/blog\/2012\/05\/03\/moving-my-picasa-albums-to-the-new-computer.html","url_meta":{"origin":7376,"position":2},"title":"Moving my Picasa albums to the new computer","author":"***Dave","date":"Thu 3-May-12 6:01pm","format":false,"excerpt":"So this is the last bit needed to finish the migration to the new laptop. And the one I was most worried about.I've been using the Windows desktop Picasa application for a number of years to manage my photos and photo albums. I don't use the web-based Picasa because, last\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27020,"url":"https:\/\/hill-kleerup.org\/blog\/2012\/03\/09\/because-terminal-bsoding-is-a-great-way-to-start-the-weekend.html","url_meta":{"origin":7376,"position":3},"title":"Because terminal BSODing is a great way to start the weekend","author":"***Dave","date":"Fri 9-Mar-12 7:28pm","format":false,"excerpt":"This afternoon, while my daughter was helping me with some house tidying, my home laptop BSODed. It does that now and again, and I went ahead and cycled the power ...... and it went into Startup Repair mode. And chugged along on that for about 30 minutes. And then informed\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":15202,"url":"https:\/\/hill-kleerup.org\/blog\/2009\/07\/14\/back-on-the-new-computer-trail.html","url_meta":{"origin":7376,"position":4},"title":"Back on the new computer trail","author":"***Dave","date":"Tue 14-Jul-09 9:39am","format":false,"excerpt":"A combo of factors has me looking at getting a new PC: Increasing problems with my work laptop (which I use at home). No budget to buy new machines at the office until 1 October - and the standard laptop config right now sucks, anyway. A desire to separate my\u2026","rel":"","context":"In "My Computer"","block_context":{"text":"My Computer","link":"https:\/\/hill-kleerup.org\/blog\/category\/my-computer"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":30921,"url":"https:\/\/hill-kleerup.org\/blog\/2012\/10\/29\/the-new-right-wing-war-on-data.html","url_meta":{"origin":7376,"position":5},"title":"The New Right-Wing War on Data","author":"***Dave","date":"Mon 29-Oct-12 2:46pm","format":false,"excerpt":"I've been watching with growing incredulity the escalating series of attacks on Nate Silver of 538 (http:\/\/fivethirtyeight.blogs.nytimes.com), all because he's refused to go along with the ever-increasing \"Ro-mentum\" meme from the GOP, and his analysis of aggregate poll data (the basis for which is freely available) doesn't show the race\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/7376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=7376"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/7376\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=7376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=7376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=7376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}