{"id":7474,"date":"2005-02-25T08:29:52","date_gmt":"2005-02-25T15:29:52","guid":{"rendered":"http:\/\/hill-kleerup.org\/blog\/wp\/2005\/02\/25\/cable-tears.html"},"modified":"2005-02-25T08:29:52","modified_gmt":"2005-02-25T15:29:52","slug":"cable_tears","status":"publish","type":"post","link":"https:\/\/hill-kleerup.org\/blog\/2005\/02\/25\/cable_tears.html","title":{"rendered":"Cable tears"},"content":{"rendered":"

Rrg. Cable modem is down. Again. (This will be posted after we’re back up.)<\/p>\n

Last time we called Comcast, they weren’t able to see any system problems. And it’s intermittent enough that the damn thing doesn’t fail long enough for a truck to roll here and see anything (“Sorry, can’t find any problem now, that’ll be $50 service fee). And the TV side of the service seems just fine …<\/p>\n

Which really makes me think that it’s the craptacular modem they gave us, the Teryon TJ-715X. Once things are back up, I’ll do a little research, and might make an “emergency” test acquisition this afternoon of another cable modem, to see if that resolves it.<\/p>\n

Allow me to point out how frelling annoying this is.<\/p>\n

UPDATE<\/u>: And again with the downage.<\/p>\n

Called Comcast. Spoke with “Josh.” Had me unplug the modem, unplug the Netgear wireless router we have atop it. Had me disconnect the cable itself from the modem, and short out the center coax pin to the side. Reset things from the Mother Ship. Had me plug all back in.<\/p>\n

After a minute or two of slowly blinking cable light, it’s back up.<\/p>\n

Now, his <\/em>diagnosis:<\/p>\n

    \n
  1. The modem is too close to static-causing equipment, in this case, the TV (which causes static even when turned off, as a rub of the fingers across the screen will demonstrate). When he was able to get into the modem to look at its status, it showed a “transmit power” of 48.7. The “good” number is 30. At 55, the modem shuts down.\n

    So his solution is, find somewhere to put the modem further away from the equipment.<\/p>\n

    Riiiight.<\/p>\n

  2. Regarding replacing the modem, he said it was certainly our prerogative. He suggested that most cable modems are pretty much the same (all built in the same factory in Singapore sort of thing). He did suggest that a cable gateway (with the wireless hub built in) might be more stable than a two-box solution.<\/ol>\n

    Rrg.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Rrg. Cable modem is down. Again. (This will be posted after we’re back up.) Last time we called Comcast, they weren’t able to see any system problems. And it’s intermittent…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_analysis_target_kw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[47],"tags":[],"class_list":["post-7474","post","type-post","status-publish","format-standard","hentry","category-my-computer"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":131002,"url":"https:\/\/hill-kleerup.org\/blog\/2016\/07\/06\/netflix-will-show-up-natively-on-comcast-cable-boxes.html","url_meta":{"origin":7474,"position":0},"title":"Netflix will show up natively on Comcast cable boxes","author":"***Dave","date":"Wed 6-Jul-16 5:19pm","format":false,"excerpt":"We actually access Netflix presently through a native app in our Sony BluRay player, but having it added seamlessly to the Comcast X1 box is even more convenient. Now if we can get Amazon streaming in there, I'll be really happy.(Yes, Comcast, this is a way to stay relevant --\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":160985,"url":"https:\/\/hill-kleerup.org\/blog\/2026\/02\/15\/i-tech-support.html","url_meta":{"origin":7474,"position":1},"title":"I, Tech Support","author":"***Dave","date":"Sun 15-Feb-26 3:24pm","format":false,"excerpt":"For better or worse, I have my niche in the family.","rel":"","context":"In "Hi-Tech"","block_context":{"text":"Hi-Tech","link":"https:\/\/hill-kleerup.org\/blog\/category\/hi-tech"},"img":{"alt_text":"1990s computer","src":"https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2026\/02\/computer-1990s.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2026\/02\/computer-1990s.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2026\/02\/computer-1990s.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2026\/02\/computer-1990s.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2026\/02\/computer-1990s.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":132654,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/01\/26\/poor-benighted-cable-companies-no-longer-have-to-worry-about-competition.html","url_meta":{"origin":7474,"position":2},"title":"Poor, benighted cable companies no longer have to worry about competition","author":"***Dave","date":"Thu 26-Jan-17 10:20am","format":false,"excerpt":"Why do we, as consumers, have pay a monthly rental for a cable box?Because the cable companies can do that.Why can't we use a different cable box, or our phones, or a third party device?Because the cable companies don't have to allow that.Wouldn't it be cool if we could get\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":128657,"url":"https:\/\/hill-kleerup.org\/blog\/2015\/11\/09\/the-potential-of-tv-outside-of-the-cable-box.html","url_meta":{"origin":7474,"position":3},"title":"The potential of TV outside of the cable box","author":"***Dave","date":"Mon 9-Nov-15 11:46am","format":false,"excerpt":"If there's one trend I've seen in TV \/ video over the past five years that worries me, it's the fragmenting of the offerings (new content and old content), between the local cable \/ satellite vendor and a variety of streaming services. And in the last year the problem has\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":131610,"url":"https:\/\/hill-kleerup.org\/blog\/2016\/09\/22\/ooooh-municipalish-1gb-broadband-color-me-intrigued.html","url_meta":{"origin":7474,"position":4},"title":"Ooooh. Municipal(ish) 1Gb broadband? Color me intrigued","author":"***Dave","date":"Thu 22-Sep-16 5:37pm","format":false,"excerpt":"Not that our cable is grotesquely slow, but it's hard to argue with More Speed. Also, a private\/public partnership around municipal broadband sounds like an idea I want to encourage. Especially to give Comcast a poke in the nose.http:\/\/www.denverpost.com\/2016\/09\/22\/centennials-gigabit-internet-service-pre-orders\/ Centennial\u2019s gigabit internet service now taking pre-orders Three years after Centennial\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":135483,"url":"https:\/\/hill-kleerup.org\/blog\/2017\/12\/01\/comcast-isnt-even-bothering-promise-actual-net-neutrality-anymore.html","url_meta":{"origin":7474,"position":5},"title":"Comcast isn’t even bothering to promise about actual net neutrality anymore","author":"***Dave","date":"Fri 1-Dec-17 7:13am","format":false,"excerpt":"Comcast used to argue vehemently that FCC restrictions on it as an ISP related to Net Neutrality were so unnecessary because they would never, never, ever violate Net Neutrality in the future, even if there were no FCC regulations on the subject. Strangely enough, from the day when the FCC\u2026","rel":"","context":"In "~PlusPosts"","block_context":{"text":"~PlusPosts","link":"https:\/\/hill-kleerup.org\/blog\/category\/blogging\/plusposts"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hill-kleerup.org\/blog\/wp\/wp-content\/uploads\/2017\/12\/comcast.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/7474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/comments?post=7474"}],"version-history":[{"count":0,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/posts\/7474\/revisions"}],"wp:attachment":[{"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/media?parent=7474"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/categories?post=7474"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hill-kleerup.org\/blog\/wp-json\/wp\/v2\/tags?post=7474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}