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Urgent cable

Our cable has been off-and-on all afternoon — more the former than the latter. A call to the hapless Comcast cable folks produced (after delving through about fifteen prompts and…

Our cable has been off-and-on all afternoon — more the former than the latter.

Bringing Us Intermittent Service Since 2003!A call to the hapless Comcast cable folks produced (after delving through about fifteen prompts and finally figuring out I could just hit [#] and get a Real Person) a Real Person … who faithfully avowed that there was no maintenance activity going on in my area, and dutifully scheduled someone to come out Sunday.

Of course, when we went for a walk an hour or so ago, there was the big Comcast truck, at the top of the street, playing at the big cable box. Margie says there’s been someone at that box on and off all week, doubtless as a follow-up to all the cable pulling they’ve been doing.

The one minor bright spot is that, after the last outage, the TV came on to a commercial from Comcast about how we should get their digitial cable and high-speed cable modem access.

“Bright” as in “amazingly annoying but slightly amusing in that bitterly ironic way.”

UPDATE: Just got a call form the same Comcast lady. They had indeed dispatched someone — perhaps the very person we’d seen. Was our service up?

Well, yes, I said, checking. It’s up at the moment. Since we’d talked it had gone up and down a few times.

“Well, he finished up that ticket around 5:30p. Has it been up since then?”

“It went out right before six for about a minute. I remember, because I was watching something at the top of the hour with my daughter.”

“Hmmmm,” she said. Did I just get some technician in trouble? Fact is, I remember seeing his truck leave at 5:30, as I was going across the street to feed the dog at a neighbor’s house.

“Well,” she continued, “it should stay up now.”

I politely acknowledge that it should, and we ended the call.

Heh. We’ll see.

But it did flicker off again for about a minute at 6. Which does not fill me with confidence.

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