As droningly maddening as going through one of those phone surveys to keep getting a free trade journal can be (“Let me read you an interminable list of technologies – for each one, indicate whether you use it presently, are evaluating it for usage, or do not use it”), I cannot conceive of what it must be like for someone at a call center making those same calls over, and over, and over, and …
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Boring. Very boring. Except they’re probably reading the paper as they do it. I do market reserach calling, and I know I couldn’t get through a shift without a book to read between calls, and I try to get on with the person, more to keep me sane than to be nice to them.
Huh. What a coincidence. I’m usually reading/browsing something else while they’re asking me questions, too. 🙂