So Margie has been invited to speak at this HR metrics conference in Orlando. It’s about as close as we get to feeding at the trough of the medical care industry and its “Come to our resort and listen for fifteen minute to a lecture on why our new drug is spiffy, and then we’ll head off to the golf course” school of money-tossing-about.
Margie will be speaking on, specifically :
Expanding The Use Of Internal Customer Satisfaction Surveys In HR And Other Internal Departments
- Surveying for change to pinpoint areas that need attention
- Developing quick surveys and their assessing their uses
- Linking internal customer satisfaction surveys to annual goals
- Measuring response from employees
And we’re (very laughingly) calling it a “boondoggle” because they’re paying for her flight and accomodations and all — which means we’ll probably be taking yet another (!) trip to Disney World. 🙂
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