No, not that baby …
About a year ago, my boss asked me to create a little spreadsheet to track customer surveys we did for our various internal clients. Over time, that simple requirement metastisized (as such things usually do — and exercising good “change management” protocol isn’t always easy when it’s your boss asking) to something that had various and sundry bells and whistles and drop-downs and statistics and calculations and sorting and reporting and covered both surveys and implementations and ended up being routed
through the CIO and used by him in reports to the board.
While it’s been an occasional PitA, it’s also been very satisfying. A discrete task, a useful and attractive deliverable, a way to keep my pulse on the department, and something that I knew my boss was looking at.
And … today I pass it on. Rather than my doing data gathering for it on a weekly and monthly basis, we’re going to be rotating that around my peer managers on a monthly basis. Which means that all the inelegant guts behind the spreadsheet needed to be cleaned up or papered over and instructions written and stuff like that. And, of course, I’ll watch folks mismanaging it and who knows what shape it will be in when I get it back. But, still … time to move on.
But it’s difficult to let go, sometimes. 🙂