On the dangers of policies that involved irrevocable steps. In this case, PayPal's policy on (in some cases) destroying a disputed item as proof that the contentious buyer isn't profiting from its use. I'm sure there are cases where that makes perfect sense. An antique violin is not one of them. #ddtb
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From the Mailbag
From the Mailbag. Posted on January 3, 2012 by Helen Killer Filed in Mailbag. As you know, I have had my share of issues with Paypal recently, and while I appreciate the effort they made to do the rig…
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Well, eBay owns PayPal – and in my mind they are two "peas in a pod". I'm sure there are many folks who are happy with eBay/PayPal, but I only use them in a dire emergency. Here's my experience with eBay from a few years back:
I purchased a set of CD's from a seller on eBay. When I received them, they were obviously pirated copies since the labels were crooked and looked "home made". Also, several of the CD's skipped and one CD was labeled incorrectly. When I called eBay to complain, here were their responses:
1) They said: If you think the items are pirated, call the FBI.
2) They took away my ability to enter feedback for the item! (I guess they didn't want it advertised that folks were selling pirated goods through them?)
3) Three months later and the user that sold me the item was still selling goods on eBay.
My experiences with eBay have been very limited. I've had moderate luck with them, but it's always seemed a bit like the Wild West to me.