.. losing a 10-year-old girl is downright awful
We've sent Kay on a couple of unaccompanied flights, and not only was everything okay, but the airline involved was really paranoid about the whole thing to make sure that she went on and came off and into the appropriate hands.
Of course, those flights never involved a transfer, which is where this whole picture fell apart. Sounds like United had a major fluster-cluck in Chicago, and nobody there wanted to step up to it.
+United Airlines service continues to get worse and worse, and I try my best to avoid them whenever I can.
Reshared post from +Les Jenkins
Wow, that's the sort of thing that would make me never fly United again. Though the fact that I'm pretty much not flying these days thanks to the TSA makes the point rather moot.
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Parents Tell United It Lost Their 10-Year-Old Daughter, Airline Shows Remarkable Lack Of Interest
Back in June, the parents of a 10-year-old girl say they put their child in the hands of United Airlines staff for the kid's first solo trip to summer camp, only to soon find out that the airline had somehow misplaced the young girl — and that the airline didn't really seem to think this was a big deal.
The girl was supposed to fly on United from San Francisco to Chicago and then on to Traverse City, Michigan. The parents accompanied their daugh…
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