Nobody particularly wants prison life to be cushy, but making it cruel doesn't seem to be productive or effective. Contact with the outside world seems to be significantly correlated with reduced recidivism. It's something we should be encouraging, not turning into a way to fund prison budgets.
Sheriffs Threaten Retaliation If The Price Of Prisoner Phone Calls Is Regulated
“They’re monetizing human suffering and human captivity,” said editor Paul Wright with Prison Legal News.
Ain't capitalism grand?