But while there are a few worthwhile nuggets here (broader behavioral issues play a role in "wasted" resources, and Americans are much more disdainful of or hostile to health insurance companies than, say, auto insurance providers), Conover seems more than happy to simply pitch the "American consumer" under the bus (where she will be responsible for a careful analysis of the best hospital the EMTs should trundle her to).
Two arguments in particular jar: First, when people are sick or in pain, or when their loved ones are, that's not the moment for quiet judgment about relative expenses. Is an MRI much more expensive than a CT scan? Is it any more effective? The latter is the question that people will tend to ask, if they ask any at all. It's a matter of survival, much moreso than other insurance providers are involved in.
Americans do make quiet, careful, cost-oriented decisions regarding health care spending — when choosing between coverage plans from an employer, or when looking at some anticipated major cost that insurance won't cover. But Conover's nostalgia for days when patients and doctors dealt with each other on a cash basis so consumers literally counted every penny are gone for a wide variety of reasons; health insurance controls fundamental access to medical care, not convenient cost responsibility avoidance.
This leads to the argument that Americans are more hostile to health insurers, which is accurate, but begs the issue of why. Conover claims it's laziness and selfishness, abetted by the "chattering classes" and a zany Obama administration that passed the ACA instead of cutting Medicare. How convenient. But the hostility toward health insurers is fundamentally founded on health coverage being much more pervasive in our lives than house or auto insurance. Most people can go years without any sort of house insurance claim (though when they have to file one, they want it handled quickly and compassionately). Ditto for auto insurance, and even there it's purely a financial transaction ("I paid premiums; you pay for repairing my car.")
Health insurance is fundamentally different: something people (who have it) draw upon frequently, and usually at a time when there's significant emotion involved because of disablement, suffering, and Not Feeling Well. And frequent encounters with the for-profit health insurance industry flies directly in the face of what is sought after — treatment and payment restrictions based, not on what is effective or helpful, but on what will keep hold of maximum margin for the insurer. Anyone who's spent time on the phone begging an insurance company to cover a treatment that seems necessary and is recommended by a doctor is not being a vengeful spendthrift but is seeing the very real and adversarial nature of our private insurance industry, that isn't interested in wise consumer spending but in maximizing shareholder profit.
Reshared post from +George Wiman
Chris Conover, corporate shill, 'splains why you are responsible for the high cost of health care – you don't comparison shop! Because, you know, health care pricing is so transparent, and different health institutions share information so well, and because buying medical tests when you are sick is ever so practical…
Needed: A Health System for Adults
We have met the enemy and it is us. The extraordinarily high cost of American health care has been blamed by policy experts on insurance companies, pharma, malpractice lawyers, hospitals, physicians, …
I agree completely with your comments. By blaming Americans for being lazy about health care costs, this author is trying to deflect our attention from the real problems.
Hallelujah! I have seen the light! Next time I can’t walk because of one of my various ailments, I’ll just suck it up until I’ve done my comparison shopping for the cheapest treatment. Oh, and I won’t ask the entire country to pay for my birth control, either. Praise Big Business! I now understand it all! My apologies to the world for being such a selfish git all these many decades.
Apology accepted, @Ellie. Now, don’t you have a workhouse to report to somewhere? 😉
Great post, Dave.