A new prototype of the FAQ to go with the Character Transfer and Renaming system, “coming soon.”
Q: Can I transfer a character from one account to another? I had this old account I’m about to get rid off, but I’d like one of the characters from it.
A: Character moves from account to account are not part of the features described, sorry.
Q: These features would make great Veteran Rewards! Is that possible?
A: We’ve talked about this, but the tech to do it wasn’t a simple thing. We’d rather get the basic functionality out there for everyone and then go from there.
Q: Given the interest in names and the Character Rename feature, what is going on with character name purges?
A: As we announced on July 31st here (link to http://boards.cityofheroes.com/showflat.php?Cat=0&Number=8836713 ) the names for characters below level 6 on game retail accounts that have been inactive for over 90 days will be changed to unreserved status. For complete details, please reference the previous announcement ( link to http://boards.cityofheroes.com/showflat.php?Cat=0&Number=8836713 )
Q: Any number of questions regarding a “server-less” game configuration and possible speculation about how that will work.
A: We don’t have anything to add about a “server-less” system, other than to reiterate what was stated in the original announcement. To quote:
Quote:
“One example of such a change would be a “server-less” game configuration where all players can group with anyone, without the restriction of which server they play on. We are not committing to this “server-less” configuration, and in fact there are no plans to implement a “server-less” environment this calendar year…”
Q: With Character Transfers, when someone does use it, do they receive a warning that their name is already taken prior to the move?
A: There is a Name Check feature included in the game now. By using this feature, you can check if a name is available prior to purchasing a rename token. Please keep in mind that while a name check may come through as showing a name available, there is still no guarantee that someone might not choose that name just before you use your rename to obtain it. Therefore, there are no guarantees that any name will be available. All purchases of Character Renames are final and non-refundable.
Q: Is there any other means to pay for a Character Transfer or Character Rename besides a credit card on file?
A: The systems currently in use Character Transfer and Character Rename do not include the option to use a game time card or any other payment option for these services. Only with a card on file for recurring billing is it possible to purchase these items.
Q: Can I move my characters to a Europe server or characters from a European server to North American Servers?
A: The Character Transfer Service does not allow for moves between the EU servers and the US servers or vice versa.
Q: Do all your possessions move with you when you do a character transfer?
A: Yes, including your auctions on the Consignment Market. Here is a list of things that do not move
* Your Friends list of players will no longer be valid
* You will be removed from any Supergroup that character was in, and will lose access to any SG storage.
* Taskforces or Strikeforces that may be in progress will be abandonded.
* Kiosk stats will be preserved, but rating positions will likely chage.
* We cannot guarantee that your character’s name will be available on the destination server you move too. Should there be a name conflict, your character will be issued a free character rename to change the name.
Q: Will the Character Transfer Service allow me to make a copy of my character?
A: No, sorry. No copies, just transfers.
Q: Is there a badge associated with making a Character Transfer? In the past, there was the Passport badge that was given out.
A: There is no badge received from moving in the current system. The Passport badge was intended as a one time offering for US to EU moves, since the European (EU) service started after the North American game was launched.
Q: Is there a “swap” feature to Character Transfer, so in one move I could switch 2 characters?
A: there is no “swap” feature included in the Character Transfer feature. As it currently stands, servers that are full and have no available character slots are not allowable destinations.
Q: Will the Character Rename Service allow us to change our global chat handle as well?
A: The Character Rename System currently only deals with the actual character name and is not associated with the chat server or your global chat handle.
Q: If someone moves their character OFF of one Server and transfers to another Server, does that character-name suddenly become freed-up for another player to immediately use on the first server?
A: Yes
Q: I am about to move my character from his old server to a new server. His name was so super-awesome that I created a placeholder character with the same name on the new server, to keep others from taking my super-awesome name. I want to delete my placeholder (and free up that super-awesome name) just before I move my main character to that server. My timing needs to be perfect! Here’s my question: When I delete my placeholder, how long do I have to wait before my super-awesome name is freed-up?
A: We cannot specify a time duration, but in practice the name becomes available fairly quickly. Please keep in mind that we never guarantee any names will be available.
Q: If I have items for sale/buy on the Consignment Market and my character moves to a new server, will the sale/buy still work?
A: Yes. When a character transfers servers, anything they are buying/selling on the auction house is tied to the player’s account, not the character, so the buy/sell transactions will go with them.
The same goes for the Character Rename feature; buy/sell transactions or pending transactions will not be affected by the name change.
Q: When you change your character’s name, does it change on everyone’s Friends list, or do they have to re-add you?
A: When a character does a rename, their name will not change on other people’s friends list until they a) zone, or b) logs out and then back in. Once one of these 2 conditions happens, other people’s friends list will be updated with the new name.