Our procurement liaison with IBM has been working our IBM rep to do something. I wrote a firm, civil, politely threatening e-mail to same, indicating what level of service I found (un)acceptable, and was pleased to play off of both our procurement lady’s reference to me as one of our “senior IT managers” and my formal title as “Director.”
None of which is the sort of game I usually play, but it seems to have worked, kinda, in this case. Dude has now committed to shipping me out a loaner if they can find one that’s plug-and-play compatible with what I have on my hard drive.
I should know more tomorrow. Here’s hoping …
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