Faxed off the invoice info. Got a call back, asking what our current standards are, so that they send back a machine supported by our standard loads. Excellent.
Just need to confirm what our standard is, but the model it looks like I’ll be getting (ThinkPad T41p) will have many nice bells and whistles, including a Pentium-M 1.7GHz, plenty of RAM, 60Gb HDD, built-in wireless (802.11b, which will work on our home network, and Bluetooth), 1400×1050 SXGA (only 14.1″ though) screen with 128Mb RAM on the card.
Sweet.
It will have been painful to go through this inconvenience, but it would be pretty spiffy to get a nice new machine out of it, a good year-plus before I could otherwise expect it.