“Dear Existing and Valued Customer”

This chain of e-mail messages between a disgruntled Hotmail user and an array of Micro$oft CS reps and tech support folks demonstrates a number of things:

1. Micro$oft customer service and tech support sucks.
2. The customer may always be right, but he may also be an overly sensitive jerk. Note that this doesn’t invalidate #1.
3. Hotmail sucks.
4. Know when to lay down your cards, leave the table, and go someplace where your blood pressure isn’t regularly spiking.

(via J-Walk)