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Now negative reviews can't be punished by retaliatory companies

Wait, what? Congress actually did something? Something bipartisan? Something bipartisan that actually makes sense and will help people stand up against companies and preserve a civil liberty?

'The Commerce Committee held a hearing on gag clauses a year ago and said it heard "testimony from Ms. Jen Palmer, a plaintiff in Palmer v. KlearGear, where a company demanded the removal of a negative online review or payment of $3,500 in fines because the online merchant’s terms of service included a non-disparagement clause. When the review was not taken down, the company reported the unpaid $3,500 to a credit reporting agency as an outstanding debt, which negatively impacted the Palmers’ credit." Palmer beat Kleargear in court, but only after a years-long ordeal.'

Kudos (and five stars for the visit) to at least one fleeting bit of effective sanity on Capitol Hill. Almost gives me a fleeting bit of optimism.




It will soon be illegal to punish customers who criticize businesses online
Consumer Review Fairness Act bans customer gag clauses, awaits Obama signature.

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