I'm not sure this is precisely how I would pass this kind of info on if I were a family therapist, etc., but there's a lot of truth here.
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The 5 Most Obnoxious Ways People Screw Up Apologies
Apologizing is admitting that you made a mistake and implies that you won’t do it again. But some people can’t even get through the ‘sorry’ before screwing up again, creating a perpetual loop powered …
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