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Protocol

Is it just me, or does anyone else get irked at complementary closings of e-mails that are obviously part of someone’s sig block. And that is how you resolve that…

Is it just me, or does anyone else get irked at complementary closings of e-mails that are obviously part of someone’s sig block.

And that is how you resolve that problem. If you have any other questions, please don’t hesitate to call.
Regards,
Fred
fred.smith@mycompany.com
303-555-7734

Yeah, having every e-mail you send out automatically have “regards” tacked onto it gives me a warm and fuzzy feeling, I’ll tell you.

Of course, complementary closings in e-mail are kind of goofy, anyway. I just usually rattle off a “Thanks” or a “See you soon” in the last paragraph, sometimes by itself, sometimes with other text.

But I always sign my name. Even if I include a sig block with my contact information, I type my name each time. ‘Cause I’m that kind of guy.

And if I need to include a “Regards” or “Sincerely” in there, then, by gosh, I can take the extra few moments to type it myself. Otherwise, it’s the same as including it in a rubber stamp of your signature. Tacky.

So, that’s what’s got my dander up this afternoon. How about you?

Impressive

Dear Mr. Hill. Surprised to see the [company] name on the enclosed 2 in 1 Teamwork Peak 300 Atlas Diary sample? Why, yes, I was. I was even more surprised…

Dear Mr. Hill. Surprised to see the [company] name on the enclosed 2 in 1 Teamwork Peak 300 Atlas Diary sample?

Why, yes, I was. I was even more surprised to see the city name you used. It’s technically correct (if you do a ZIP code lookup, it reveals we are in Lakewood), but is not what we — or anyone else in our business complex — use (Golden). (The area was actually unincorporated JeffCo, but a Golden PO, until Lakewood annexed the property; all the established businesses still have official permission to use their Golden address, however, and do.)

Thus, the free 2 in 1 Teamwork Peak 300 Atlas Diary (pant pant) is kind of useless, since anyone who asked where our “Lakewood office” is would get blank looks (and failed searches).

In other words, yes, I was suprised, but I was not impressed. Which, I suspect, was more the sort of reaction you were fishing for.

Note to self

Scheduling conference calls for 6:30 a.m. is just way too frelling early. Even if I am already at work by then….

Scheduling conference calls for 6:30 a.m. is just way too frelling early. Even if I am already at work by then.

Sweatshop

A broadcast e-mail from this morning from the office manager: I’ve been told a valve broke and leaked glycol into the elevator shaft and cooling pad. The elevator does not…

A broadcast e-mail from this morning from the office manager:

I’ve been told a valve broke and leaked glycol into the elevator shaft and cooling pad. The elevator does not work and we do not have any cooling in the building at this time. They are trying to assess the problem and determine what is needed to fix it.
Thank you for your patience.

Loosely translated:

The south side of the building, especially the south end of wing B, which has both an eastern and western exposure, right where Dave’s office is, will heat up 82 or so, much warmer than the outside temp, which is actually quite comfortable right now, thank you for asking.
Feel free to use the stairs to come down to the lobby where it’s nice and cool.

Fortunately, I have a little fan to blow the warm air around with, sort of like a convection oven.

Reputation

During our business meeting in Pasadena in June, I got a reputation amongst my peer managers and my boss for being a bit fastidious in my copy editing. It was…

During our business meeting in Pasadena in June, I got a reputation amongst my peer managers and my boss for being a bit fastidious in my copy editing. It was decided that my secret super-hero identity was Too Many Commas Man, after my propensity for inserting commas into the stuff we were reviewing (mission statements, etc.).

This has become something of a running gag in e-mail threads in our group. Today, I mentioned it to my boss.

Me: I suppose there are worse reputations I could have.
Boss: Yup.
Me. I could be Too-Many-Colons Man.

Based on the coffee that came spewing across the wire and through my monitor, I think I amused him.

And so the empire slowly expands …

[Cue Mr. Burns, tapping his arched fingertips.] Excellent … Since they happened to be in the neighborhood, the New New Boss and the CIO dropped into the Glasgow, Scotland, office…

[Cue Mr. Burns, tapping his arched fingertips.]

Excellent …

Since they happened to be in the neighborhood, the New New Boss and the CIO dropped into the Glasgow, Scotland, office to try to make the transfer of someone there into my group a reality, rather than something that just kept being sort of bandied about.

And they did. So while there are still some negotiations to get done over title and rates and work priorities, and while nothing is ever completely done until the ink is dry (witness my ongoing efforts to get the guy down in Reading transferred into the group, which is favored by the guy, his boss, and everyone else, but dependent on some less-than-responsive HR types), it sounds like I have staff in, and a future trip to, Scotland.

[Cue Willie the Janitor]

Hoot, man!

Logo Revisited

I mentioned a while back how I’d lost the contest for our global IT logo. In fact, I think I said: The selected logo is (a) way too busy, (b)…

I mentioned a while back how I’d lost the contest for our global IT logo. In fact, I think I said:

The selected logo is (a) way too busy, (b) way too dull, (c) way too detailed to be shrunk, (d) way too blah. Muddled, muted colors, multiple blocks of text, and it all combines into something that looks like the front page of a PowerPoint presentation. It looks like something designed and/or approved by a committee.

We competitors were then told that we would all get shirts with the new logo on them, as a “prize” for competing.

Oh, boy! I just found out that everyone who submitted a design will get a t-shirt with the winning logo on it! Yippee!
Now, what sort of grungy chores can I think of for wearing it? Digging ditches? Tarring pavement? Slopping hogs?

Well, won’t be doing that, since it’s actually a nice (if all-rayon/polyester) polo shirt. Suitable for wearing on visits to other offices, tra-la.

I am greatly amused to see, though, that the “way too busy … way too detailed to be shrunk” logo has, in fact, been significantly simplified for the embroidery on the shirt. The gradations, teeniest-tiniest print, shading, and other crud have been softened, sanded down, made embroiderable.

It still looks like crap, and, in fact, it’s still pushing the ability to be embroidered, but, at least it’s kind of readable.

I feel so inspired.

The newest excuse

“The dog ate it.” “Something came up and I lost track of the time.” “My secretary never mentioned it.” “I forgot to put it in my Daytimer.” And, now ……

“The dog ate it.”

“Something came up and I lost track of the time.”

“My secretary never mentioned it.”

“I forgot to put it in my Daytimer.”

And, now …

“Sorry, my spam filter inadvertently routed your message into my deleted items …”

Precious!

More precious than rubies. More precious that gold, and diamonds, and pearls. More precious than cunningly wrought jewelry, pieces of eight, mithril armor, and doublets full of doubloons. G&A Labor…

More precious than rubies. More precious that gold, and diamonds, and pearls. More precious than cunningly wrought jewelry, pieces of eight, mithril armor, and doublets full of doubloons.

G&A Labor Money in My Budget for FY04

Oh, yeah. Watch me do the Happy Budget Dance.

I have got to get broadband

Because when everything is flowing well, communicating with my office via dial-up is barely tolerable. When it isn’t flowing well, I can easily fritter away an entire morning trying to…

Because when everything is flowing well, communicating with my office via dial-up is barely tolerable.

When it isn’t flowing well, I can easily fritter away an entire morning trying to get a single sync to work, trying to get a single e-mail out.

Sort of like today.

Of course, I’ve also been watching our cable fritz in and out all morning, so I suspect that broadband may have its own pitfalls.

Rrg.

You knew this job was dangerous when you took it

I take harassment issues pretty seriously, having had extensive training in such things as a manager. Still, it’s a bit difficult to feel much sympathy for someone who was “executive…

I take harassment issues pretty seriously, having had extensive training in such things as a manager.

Still, it’s a bit difficult to feel much sympathy for someone who was “executive assistant to two top officers” of Larry Flynt Publications (you know, the company run by Larry Flynt, world-famous pornographer and gubernatorial candidate), and yet who found herself shocked, shocked I tell you, to discover sex toys in the office.

Raymond, who was fired from her job a year ago, claims that Flynt fostered a hostile work environment. She said in the lawsuit she had found sex toys in the company dishwasher that were “used on the prostitutes who visited his office.” Raymond was dismissed shortly after complaining to her supervisors.

Good heavens — in the offices of the company that publishes Hustler and equally savory publications, there was (gasp) sexual activity going on? And the management had the nerve to not pay attention to her complaints about it?

What next — suits over exposure to second-hand smoke in the offices of R.J. Reynolds?

(via Blather)

The sound of silence

I really dislike using the telephone. I really do. I am visually oriented, and long phone conversations tend to give me a headache as I try to focus just on…

I really dislike using the telephone. I really do. I am visually oriented, and long phone conversations tend to give me a headache as I try to focus just on the sound of the voice, and not be distracted by other stuff around me. Which is why phone calls from me tend to be short, sweet, and to the point.

Nonetheless, I’m making it a point to call each of my staff at least once a week to touch bases as to what’s going on, give them a chance to vent in a way that e-mail won’t support, discuss careers stuff and the weather and what about those Dodgers and all that jazz.

I have 30 minutes scheduled, and expect it will run 15.

I dislike doing it, but it’s one reason they pay me the big bucks.

One problem: I just discovered that one of my staff evidently hates using the phone, and is less communicative over it, than I am.

So … maybe just 5 minutes for that call.

Well, isn’t that interesting?

Coming in this morning, I fired up my e-mail, etc., etc. And there’s a message from the CIO (or, as it turns out, send under his name). Interesting. You are…

Coming in this morning, I fired up my e-mail, etc., etc.

And there’s a message from the CIO (or, as it turns out, send under his name). Interesting.

You are amongh a group of affected users to an event that occured over the weekend. The was a government security issue with our mail server in [snip], and hence the server has been brought down. All data had to be removed from the server. Using backup tapes, we have been able to restore the mail up to, and including, last Monday. At the moment it is not possible to restore more of the mail. Once we have received permission from the relevant government agencies, we will restore the remaining data to the extent that it is possible. It is important to note that this was not caused by an internal problem within [our company], nor is it due to a hardware failure.

Which makes me wonder what (classified stuff?) slipped into our mail system, and how. We do a lot of Federal work; some of it is classified, though mostly in other business units and mail systems.

And, yes, a cursory examination indicates that all my e-mail, back to last Tuesday, is gone. (Which is intersting, because I’d have thought that it would sync back to my offline message store. Evidently not.)

Hmmm. There was some moderately important e-mail in there. And moreover, possibly some responses to things I sent out on Friday morning.

But that would explain why I was getting overdue reminders for To-Do things and apponitments that had already passed. Hmmm.

Budge[ting] Immovable Objects

If there’s one thing I enjoy less than, say, dental surgery without anaesthesia, it would probably be … … dealing with complex budgets, with parameters as to what’s appropriate unexplained…

If there’s one thing I enjoy less than, say, dental surgery without anaesthesia, it would probably be …

… dealing with complex budgets, with parameters as to what’s appropriate unexplained to me, in a new department, with a new boss, with new personnel who don’t understand the process, with both ops and IT saying that they won’t pay for it …

… and coming into the discussion cold after having been out sick 2.5 days.

And having about forty messages related to same among the 100 or so that were waiting for me on my return (not counting the 180 spams).

*Sigh*

UPDATE: Hey, look — we made it into the comics page!

Forging boldly into the 1990s!

Woo-hoo! We finally have electronic timesheets! Years (if not longer) after other companies, including our competitors, made the move, we’ve finally done likewise. Not that it was done because it…

Woo-hoo! We finally have electronic timesheets! Years (if not longer) after other companies, including our competitors, made the move, we’ve finally done likewise.

Not that it was done because it was a good idea. No, the government auditors were increasingly critical of folks having to submit paper timesheets Thursday, forecasting Thursday and Friday time, so that there was enough lead to get everything input. “Forecasting time is evil!” they cried. “We will make you suffer!”

That, plus some administrative cost savings, were enough to balance the expense of the system.

But whatever the reason, it’s good news to me.

Now, if only they’d send me my password …

Job title

Hey, I’m not just a middle manager, I can lay claim to being an executive, too! How exciting!…

Hey, I’m not just a middle manager, I can lay claim to being an executive, too! How exciting!

All I have to do is dream

I know I’m working hard when I start having dreams about being in a strange setting, with inexplicable tasks to accomplish in an undefined or impossible time frame. Or maybe…

I know I’m working hard when I start having dreams about being in a strange setting, with inexplicable tasks to accomplish in an undefined or impossible time frame.

Or maybe it’s just the weather that’s giving me odd dreams. Beastly near-100 hot yesterday, today “cooling” to high-80s to low-90s. On the other hand, as is nearly always true here in Colorado, the evening cooled off nicely — I was actually a bit chilly in the wee hours of the morning (fans blowing every which-way) before I arose.

Nah. It’s the hard work.

Potpourri

Okay, lots of stuff to chat about, and not all that much time to chat about it. So, from the top … We elected an Episcopal bishop in Colorado last…

Okay, lots of stuff to chat about, and not all that much time to chat about it. So, from the top …

  1. We elected an Episcopal bishop in Colorado last weekend. I got to be part of the process, down at St John’s Cathedral. It was a full house. All the parishes of the diocese were there, most of the missions, and, after the first vote, a quorum of the registered clergy. That meant we only needed a simple majority vote in both orders — lay and clerical — to elect, rather than a two-thirds majority. That affected the outcome, I believe, because it didn’t force as much compromise on the candidate.

    We ended up electing Rob O’Neill, who previously served in Colorado, but has been rector at a parish in Massachusetts for a while. An avowed “moderate,” he was certainly the most liberal candidate on the ticket — which in the Episcopal Church, right now, means he’s liberal on various same-sex relationship issues. That’s the ongoing doctrinal division within the church, and I don’t know if O’Neill’s election will make things better, or cause more tension. O’Neill had very strong support from the clergy, from the first ballot to the third. He was not my actual choice, but he’s certainly someone I could live with (and moreso than some other candidates).

  2. Nothing to report about our flight out here, except that the magnetometers at the security checkpoints were cranked up way high, and a 7:30a flight with a three year old is a tad on the early side. We all needed a nap by the time we got to California. None of us got one.

  3. The meetings I’m attending are with the New New Boss and his other direct reports. They have been going quite well — we ended up spending way more time than anyone expected on going through our departmental and group charters, but it was a very useful exercise: I have a much better idea of what my group is supposed to do, what the other groups do, and how we can communicate that to the rest of IT.

    Also going well, as the last two nights have indicated, have been the festivities. Monday night, cocktails at the Parkway, Italian dinner at Celestino’s (with much wine and port provided). Last night, dinner up at the New New Boss’s house up in Castaic (much wine, no port). Lunch today at Off Vine (very scrumptious, with still more wine). Tonight …

    Well, tonight we’re all taking it easy, getting away from the boss and CIO, and just noshing at the Cheesecake Factory. Which is, I must admit, a refreshing change.

  4. Watched Daredevil on Monday night, here at the hotel. Not nearly as bad as I had heard it was, frankly. The wire work was so-so, the fight scenes ditto, the CGI had the same problems as Spider-Man, and, sorry, Jennifer Garner was not in the least bit convincing in any of the two dimensions of her role. On the other hand, the villains were great, Affleck’s DD wasn’t half-bad, and, as is usual with comic book adaptations, if you leave the fanboy continuity geekiness at the door, the story worked okay.

  5. Along the lines of that dinner and socialization thing, I’m staying up in a hotel in Pasadena this week, rather than with Margie and Katherine down at the Ks. It made the most sense, to avoid the 70-90 minute commute in every morning (and long post-dinner drive, too), and to maximize interaction time with the rest of the folks.

    This was confirmed, indirectly, by two things. First, driving in Monday morning, there was an accident and SigAlert on the 60 eastbound, in the mile or so where it is merged with the 57. Chewed up 45 minutes crawling through that.

    The next morning, watching the TV news, I saw there was another accident, in almost exactly the same spot, completely snarling up things. Good that I wasn’t in the snarl.

    The rest of the reasons have held true, but it was nice to get that sort of karmic confirmation.

  6. While I love gardening and winter and spring, there are a few plants from SoCal that I miss, largely because they don’t wnter in Colorado: star jasmine, and agapanthus (Lily of the Nile).

  7. We drove the Cooper Mini last weekend. Okay, it’s fun — a teeny-tiny quick-maneuvering vehicle. But you feel every bump in the roadway driving it. And, to be honest, it had less zip than my Saturn coupe. Someone likened it to driving a go-cart, and that analogy fits very well. YMMV.

Much more to write about, but I’ve got homework, not to mention a particular fax to peruse through …

I wish I could say the dry spell here is close to being over, but it’s not. Tomorrow I’m at work, then head to the Ks to help pack for the camping trip. Friday-Monday I am not only out of Internet range, I’m out of cell phone range. Tuesday we travel home. I’m thinking … may be Tuesday night, unless I sneak back on here tonight, or sneak something in here and there. Ah, well …

Hrm. More later

Well, I was going to write all about the bishop’s election, and our flight out here, and the interesting meetings thus far, and watching Daredevil, and dinner with the CIO,…

Well, I was going to write all about the bishop’s election, and our flight out here, and the interesting meetings thus far, and watching Daredevil, and dinner with the CIO, and traffic jams this morning, and SoCal plants I miss, and my disdain for the upcoming League of Supporting Actors to Sean Connery, and my Cooper Mini test drive, and Supreme Court decisions, and all that.

But … I think I’m going to go to bed, well-fed and well-wined, instead.

You’re killing me here

So I’m bad with names. Names will sound familiar to me, and faces will look familiar, but I’m really awful at putting them together. So in my new dept., I…

So I’m bad with names. Names will sound familiar to me, and faces will look familiar, but I’m really awful at putting them together.

So in my new dept., I have someone named Susie, and someone named Sally. Neither of whom I know.

So in visiting the sites this week, I was constantly getting their names mixed up. Nobody seemed irked about it, except for me.

Finally, though, I figured I had it down. Susie is this person, Sally is that person. Huzzah.

This morning I found out that Sally is known as Sarah in the e-mail system.

So now I have another silibant S name to keep straight.

So was it that Sally is Sarah who’s not Susie? Or that Susie is Sally who’s not Sarah, or that Susie is sometimes known as Sarah, but shouldn’t be confused with Sally.

*Sigh*